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News Details

MOP by Visual Matrix Makes It Easy to Comply with Hotel Panic Button and Emergency Safety Device (ESD) City Ordinances

Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality industry, is meeting the increasing demand for emergency safety devices in hotels with its Mobile Operating Platform known as MOP.

A panic button is one of MOP’s many features readily available when the app is downloaded to a mobile device.


Los Angeles’ New Worker Protection ordinance goes into effect in less than two weeks on August 12. According to labor and employment law firm Fisher Phillips, the ordinance states a portable personal security device must be provided to any hotel worker assigned to work in a guest room or restroom facility alone. The device must signal the hotel worker’s location and provide a direct contact between the worker and a hotel security guard, manager, or supervisor who is designated to respond to violent or threatening conduct.

MOP’s panic button was designed to help hotels protect their workers from danger while working inside rooms and can assist with meeting the requirements of city ordinances. The panic button appears on every screen within MOP, and when tapped, automatically activates the device’s camera to capture the scene and sends panic alerts to other staff members via text message and phone calls, telling them the location of the staff member who’s in trouble.

To help hotels in the Los Angeles area comply with the new city ordinance by the deadline, Visual Matrix will be onsite at the Sonesta in Redondo Beach from August 11-12. MOP education and system setup sessions will be held from 1pm-4pm PT each day. For more information, contact .

Be sure to check out this short video to see how MOP’s panic button works. You can also learn more about MOP’s other features and compatibility with almost any PMS on .