• THE WORLD OF HOSPITALITY: 10,000,000 restaurants 500,000 Hotels 100,000,000 Employees    ONLY ONE ASSOCIATION COVER THEM
  • INTERNATIONAL HOTEL AND RESTAURANT ASSOCIATION        Geneva, Paris, Barcelona, Washington, Buenos Aires,Beijing,Beirut

News Details

How to train and attract future hospitality leaders?

The hospitality industry is facing a massive challenge in its human capital recruitment, development, and retention due to the COVID-19 pandemic.

This is leaving large and small players in the industry asking themselves, how will we attract and train future leaders and young talent during and after this crisis?.


In a recent panel, Dean Kate Walsh discussed how the pandemic has impacted recent SHA alumni, how it forced changes in SHA teaching and training, and how hospitality hiring can attract some of the best and brightest students—from SHA and elsewhere—onto their teams.

Here are four main takeaways from Walsh's expert panel remarks, highlighting both the strength of SHA students and alumni, and potential for hospitality employers to net the best talent:

The objective of the conference was to bring together corporate leaders, hospitality operators, academic minds, and government entities from around the globe for a summit designed to help the industry position itself for the current and new world realities around hospitality and travel.