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News Details

Volara and iRiS: Enabling Multimedium Guest Engagement for the Hotel Industry

Volara, the voice-hub for the hospitality industry, and iRiS, the market-leading guest experience platform for the hospitality industry, today announced a partnership to engage guests across tablets, mobile devices and voice apps - creating a unique multimedium guest experience.

The partnership will make it easy for guests to have instant access to the services of a hotel over their preferred medium - whether they are seeking a recommendation from the concierge, ordering food & beverage, arranging the delivery of an item they forgot at home, or requesting information about the hotel.

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London, UK -- , the voice-hub for the hospitality industry, and , the market-leading guest experience platform for the hospitality industry, today announced a partnership to engage guests across tablets, mobile devices and voice apps - creating a unique multimedium guest experience. The partnership will make it easy for guests to have instant access to the services of a hotel over their preferred medium - whether they are seeking a recommendation from the concierge, ordering food & beverage, arranging the delivery of an item they forgot at home, or requesting information about the hotel.

The Guest Experience Platform (GXP), provided by iRiS, enables apps on a mobile device or an in-room tablet to provide service requests, food & beverage ordering, and guest communication. Now, through the partnership with Volara being announced today, hotels will also be able to engage with their guests by voice over Amazon Alexa - with additional platforms like Google Assistant, IBM Watson, Apple Siri and Alibaba Genie being added soon.

Guests can engage with hotel services through multiple channels, whether they're asking the hotel to recommend someplace for pizza or ordering a bottle of champagne from the in-room dining menu. Through the GXP platform, guest interactions like these will be integrated with other technologies running at the hotel to ensure seamless and efficient guest service.

To learn more about Volara and the power of voice-based guest engagement, click .

To learn more about IRiS and the its market-leading Guest Experience Platform, click .

We believe that all hotel guests deserve the best possible experience. We are dedicated to building software that inspires hotels around the world to deliver a great guest experience through instant access to all services. Using our market-leading Guest Experience Platform (GXP), hotels and partners can add service requests, food & beverage orders, and guest communication capabilities to their tablet, mobile, or voice applications. Hotels can also use one of our out-of-the-box digital solutions. For more information, please visit .

Contact:

Megan Henderson

+44 20 7099 9242

Contact:

David Berger, CEO

646-582-6938 Ext. 701