• THE WORLD OF HOSPITALITY: 10,000,000 restaurants 500,000 Hotels 100,000,000 Employees    ONLY ONE ASSOCIATION COVER THEM
  • INTERNATIONAL HOTEL AND RESTAURANT ASSOCIATION        Geneva, Paris, Barcelona, Washington, Buenos Aires,Beijing,Beirut

News Details

U.S. Business Travelers Harbor a Positive Outlook on Business Travel

Globalization has brought a significant shift in attitudes towards business travel.

According to the inaugural American Express Business Travel Survey, the vast majority of U.

S.

respondents (91%) enjoy traveling for business.

Close to two-thirds (62%) of respondents said one of the top professional aspects of business travel they like the most is spending face-to-face time with colleagues, customers, suppliers and prospects.

http://www.hsyndicate.org/picture/153001537.jpg

NEW YORK -- Globalization has brought a significant shift in attitudes towards business travel. According to the inaugural American Express Business Travel Survey, the vast majority of U.S. respondents (91%) enjoy traveling for business. Close to two-thirds (62%) of respondents said one of the top professional aspects of business travel they like the most is spending face-to-face time with colleagues, customers, suppliers and prospects.

The new global research report from American Express (NYSE: AXP) also reveals the top logistical issues that can hamper productivity on the go. Over three quarters (77%) of survey respondents indicated that last-minute travel delays are the most common setback, followed by connectivity and technology issues (61%), and last-minute changes to business agendas and meeting locations (60%).

"Most U.S. business travelers feel that face-to-face meetings are essential to achieving their business objectives and thus it is important that business travel be a stress-free and seamless experience," said Shane Berry, Senior Vice President, Global Client Group, Global Commercial Payments at American Express. "Supporting business travelers, by continuing to innovate premium travel services that encourage productivity, connectivity and relaxation, can have a lasting impact on executive well-being as well as increasing their company's bottom line."

On the other hand, 56% of respondents noted not getting enough sleep due to jetlag or differences in their normal routine is within the top three greatest negative impacts on their wellbeing while traveling for business purposes.

The survey suggests that business travelers rely on premium travel services to help mitigate the nuances of travel that can have a negative impact on their wellbeing. When asked which three executive travel services are most important when traveling for business purposes, respondents indicated:

While under half (46%) of respondents admitted to making a cultural faux pas while traveling abroad for business purposes, the survey indicates that respondents may be learning from their mistakes. The majority of respondents (85%) acknowledged doing some level of research before traveling to a country they hadn't been to before for business, with nearly four-in-ten (39%) respondents stating they 'always' research local business customs, and just under a quarter (24%) stating they 'often' research business customs beforehand, while just over a fifth (22%) say they 'sometimes' research business customs.

Additional survey results, including breakouts by gender and industry, are available upon request.