Explore IH&RA Benefits
Join us!
IH&RA The voice of
Hospitality industry worldwide
Congress Our 53rd Congress will be in Hangzhou-CHINA on 04-05-06 th December 2017 - Make your reservation early
EVENT CATEGORIES
196+ hotelforum
Thu, 06 October 2022 -Hotel Bayerischer Hof, Munich - München, Germany
Illinois Hotel Conference powered by IHLA & AHLA
Thu, 06 October 2022 -Chicago - United States, Chicago, IL
Mastering Digital Guest Engagement in the Hotel Room
Thu, 06 October 2022 -Online
CALENDAR
News
Introducing Polybius: Uncovering The Metaverse In Hospitality
After the success of #HNmetameetup, the first-ever Travel and Hospitality gathering in the Metaverse, Hospitality Net and Simone Puorto, futurist and founder of the consulting firm Travel Singularity, are back with a brand new metaverse series: Polybius....
Wed, 05 October 2022
When Sales and Customer Service Collide | By Shep Hyken
Lately, I’ve been thinking about how sales and customer service combine to create an experience – hopefully a positive one. And then, by coincidence, one of our loyal subscribers, Heidi Reslow, shared a story about someone buying a new car. As I read the story, I realized the salesperson didn’t just sell a car. She created an experience for her customer. This is...
Wed, 05 October 2022
Over 74% of consumers value experiences over products, so can your PMS handle rooms, operations, and experiences? | By Venkat Sakamuri
The economy has been shifting toward an experience-based market, and as a result, many people are changing the way they prioritize and spend their money. While millennials are the leaders behind this shift, all age groups are starting to adapt, especially after spending more time at home than ever in the last few years. In fact, according to a third-party research stu...
Wed, 05 October 2022
Take Your Family to Work Day On The Beach? The Surprising New Boom in Blended Travel and the Start of a Long-Term Change | By Alan Young
Picture this - You’ve just woken up and find yourself watching the stream steadily rise from your waiting coffee mug as you stand perched at the kitchen counter, taking in the view that stretches beyond the window. The sky is a visually intoxicating blend of warm hues, pink, orange, and purple, set against a sprawling, tropical landscape that is currently humming to...